Sealed, unopened boxes only
We only buy Omnipod 5 boxes that remain sealed and unopened. Opened boxes are not accepted. Select “Sealed and unused” in the intake form.
Identify the product clearly
Insulet’s system overview describes the app/controller, Pod, and compatible glucose sensor as system components. Use the exact Omnipod 5 product name shown on the sealed package.
Manufacturer product reference
For system-component descriptions, use Insulet’s overview video page. New York Buyback’s form is the place to share the details of the category you are submitting for review.