Identify the item
Write down the brand and model. Use a model-number lookup if you are unsure: Apple publishes product-specific identification instructions, and Samsung support searches by model code or product name.
Count and describe the devices
Record the condition and quantity separately. If several items differ, use the optional details field to make the distinction clear rather than compressing everything into one model description.
Have contact details ready
The intake asks for a ZIP code and at least one contact method. Once submitted, New York Buyback reviews the request and follows up.