Describe the exact device
A brand name alone may not identify the item. Include a product name, model code, or other identifying label in the model field, then record its condition and quantity in their dedicated fields.
Use a manufacturer lookup when available
For Apple products, the manufacturer’s model-identification pages can help you find a model number. Samsung’s mobile support page supports searches by model code or product name. Use the source that matches your device.
What the NYC intake collects
The live form requests brand, model, condition, quantity, ZIP code, and a contact method. Submit those details for New York Buyback review.